Last Updated: 27 August 2026
Privacy Policy for Leo Locksmith
Leo Locksmith ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how Leo Locksmith, located in Monmouth County, NJ, collects, uses, protects, and discloses information gathered through our services and website, accessible at Monmouth County, NJ. By using our services or interacting with our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Leo Locksmith collects information to provide reliable locksmith services and improve your experience. We collect both Personal Information and Non-Personal Information.
Personal Information
This includes information that can identify you directly or indirectly. We collect Personal Information when you: * Contact Us Directly: When you call Leo Locksmith, fill out a contact form on our website, or send us an email (support@leolocksmith.com), we may collect your name, phone number, email address, physical address (for service dispatch), and details about your locksmith needs (e.g., type of lock, issue, vehicle make/model for automotive services). * Request Services: To schedule and provide locksmith services, we collect necessary contact and location information, as well as details about the specific service required. * Make Payments: When you pay for services, we collect billing information. While Leo Locksmith does not directly store sensitive payment card details, this information is processed by our secure third-party payment processors.Non-Personal Information
This includes information that does not directly identify you. We collect Non-Personal Information automatically when you interact with our website: * Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. * Device Information: Details about the device you use to access our website, including device type, unique device identifiers, and mobile network information.2. How We Use Your Information
Leo Locksmith uses the information we collect for various purposes related to providing our locksmith services and operating our business: * To Provide Services: To schedule, dispatch, and perform locksmith services at your requested location (e.g., 31 County Rd 537, Freehold, NJ 07728, USA). * To Communicate With You: To confirm appointments, provide service updates, respond to your inquiries, and send important service-related notices. * To Process Payments: To process transactions for services rendered through secure third-party payment gateways. * To Improve Our Services: To understand how our services are used, gather feedback, and enhance our service offerings and customer experience. * For Internal Operations: For record-keeping, billing, administrative purposes, and to maintain the security of our services. * To Comply with Legal Obligations: To meet any applicable legal, regulatory, or governmental requirements.
3. Data Protection and Security
Leo Locksmith is committed to protecting your information. We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. These measures include: * Using secure servers and encrypted connections for data transmission where appropriate. * Restricting access to Personal Information to authorized employees and contractors who need the information to perform their job duties. * Regularly reviewing our security practices to consider new technologies and methods.
While we strive to protect your Personal Information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. Sharing Your Information
Leo Locksmith does not sell your Personal Information to third parties. We may share your information in the following circumstances: * Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, website analytics providers, IT support, dispatch software). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena). * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity. * With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Third-Party Services
* Google Analytics: We use Google Analytics to collect data about website traffic and usage. This helps us understand how visitors use our website and improve its functionality. Google Analytics uses cookies to collect anonymous information. You can learn more about Google's privacy practices and opt out of Google Analytics by visiting the Google Analytics Opt-out Browser Add-on page. * Payment Processors: When you make a payment for our services, your payment information is processed by secure third-party payment processors. Leo Locksmith does not store your full credit card number or other sensitive payment card data directly. These payment processors are PCI-DSS compliant and have their own privacy policies governing the use and security of your financial information.
6. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. * What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently and provide information to the website owners. * How We Use Them: We use cookies for essential website functionality (e.g., remembering your preferences) and for analytics purposes (e.g., to understand how you interact with our website via Google Analytics). * Your Choices: Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or notify you when a cookie is being placed. However, if you disable cookies, some features of our website may not function properly.
7. Your Privacy Rights (Under US State Laws)
Depending on your state of residence, you may have specific rights regarding your Personal Information under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA). While Leo Locksmith primarily serves Monmouth County, NJ, we aim to provide similar protections where feasible. These rights may include: * Right to Know: The right to request information about the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom it was shared. * Right to Access/Data Portability: The right to request a copy of your Personal Information in a readily usable format. * Right to Correction: The right to request that we correct inaccurate Personal Information that we maintain about you. * Right to Deletion: The right to request the deletion of your Personal Information, subject to certain exceptions. * Right to Opt-Out of Sale: The right to opt-out of the "sale" of your Personal Information (as defined by relevant state laws). As stated, Leo Locksmith does not sell your Personal Information. * Right to Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at support@leolocksmith.com or via the mailing address provided below. We will verify your identity before processing your request.
8. Data Retention
Leo Locksmith retains your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, communication, internal record-keeping, and to comply with our legal and regulatory obligations. For example, service records and related communications may be retained for several years to address potential warranty claims or legal requirements. When your information is no longer needed for these purposes, we will securely delete or anonymize it.
9. Children's Privacy
Leo Locksmith's services are not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently collected Personal Information from a child under 13 without verifiable parental consent, we will take steps to delete that information as soon as possible.
10. Links to Other Websites
Our website may contain links to third-party websites that are not operated by Leo Locksmith. This Privacy Policy does not apply to the practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. Leo Locksmith is not responsible for the content or privacy practices of external sites.
11. Changes to This Privacy Policy
Leo Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Leo Locksmith using the following details:
Email: support@leolocksmith.com Mailing Address: Leo Locksmith 31 County Rd 537 Freehold, NJ 07728 USA
